Faq

What's a Day Pass ?

A Day Pass lets you access sport, leisure and recreation amenities at hotels, resorts, gyms and spas without a room, membership or treatment attached. Basically, you can enjoy the pool, the beach club, fitness and other wellness facilities for a couple of hours - on demand.

What's the DayPass App?

It's your mobile application to reserve the best of day pass experiences - available on iOS and Android.

How does the magic happen?

We connect you with welcoming properties that deliver stellar service, fine cuisine and superb experience.

Open the app, browse around you or at destination, tap to confirm and get your instant booking confirmation!

How late can I book a Day Pass?

You can book your day pass for Today, Tomorrow, and up to 21 days.

For a day pass on the same day, please plan accordingly to closing hours.

Is there a cost to the service?

DayPass service is always free for you! No booking fees nor subscription needed. Our Hotel partners are happy to welcome you, they even offer preferred rates and perks. Excellent right?

What are the "Suggestion" listings?

While our core service is to bring you Instant booking options, DayPass also curates some nice day pass options we found along our research. Think of them as suggestions that we share with you. For these locations, we provide rates, conditions, and direct phone number - so you can enquire directly. If you visit one of these "Suggestion" locations, let them know about what we do ;)

What is the Cancellation - Refund policy?

Please note that all day passes are not refundable, nor cancellable, as our partners block available spots for you, they make special efforts to offer this new service, so please plan accordingly.

On one to one basis and for specific reasons, we could consider a discretionary refund or cancellation claim - usually it's more of a re-scheduled DayPass, ultimately the Hotel or Property would decide.

Contact us see how we can help >

For our detailed Terms of Use >

I only see a couple of locations available?

Indeed, we hand pick our partners and aim for quality over quantity.

These top day pass locations > would love to welcome you to experience a beautiful day with them, nothing less. If you think we missed that special place, please tell us where to look >

Also, we add locations and partners every other day, so make sure to come back or follow us, we should be able to be near you soon.

What's not included?

You book for facilities and amenities access without overnight hotel rooms, membership, or spa treatments attached, otherwise explicitly described in our listings. When visiting all inclusive resorts, you usually get food, drinks and activities included. In doubt, please double check the day pass description or ping our Concierge Live Chat > At your service!

Can I contact you?

Yes, please do, we would love to hear about your needs, your experiences and how we can improve DayPass. In fact, without you and your feedback, we could not bring you this service, so thanks a thousand times for choosing us.

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What's next?

Sign up & let us know where you want to DayPass > we'll ping you when we're in the area.

See you at the Pool!