DayPass Services Guidelines.

(v6.3 March 7th 2025)

Welcome to the DayPass and Extranet > Guidelines! This page helps partners manage their offerings efficiently.

Reservations.

DayPass members can reserve, subject to availability, for the current day, the following day, or up to six months in advance using the DayPass App. Once a booking is confirmed, you will receive an email in your reservation inbox with details such as the unique reference number, offer type, guest name, DayPass date, number of guests, and financial details.

Similarly, the reservation details will show into the extranet section reservations / bookings.

Check-In Process.

To check-in, guests are required to present their ID and the reference number they received upon booking. If there is any doubt for security purposes or any issues, please do not hesitate to contact the DayPass team at partners[at]daypass-app.com, or from the Live Chat Support within your Extranet.

A Reservation template.

Finances.

DayPass serves with either a Balance to Pay at check-in or fully Prepaid flow, the booking confirmations shall state which payment mode your property is set to, the breakdown as well as the amount to eventually charge.

How these work:

  • Pay at Check In Rates
    Guests pay a Deposit (DayPass’ Commission) on the App to confirm their booking.
    Property shall collect net payment + tax when guests check- in.

    Net Due at check-in = Rate – (Rate Excl Vat x Commission %).

  • Or PrePaid Rates
    DayPass guests pay the whole charge, including tax & fees, at booking confirmation.

    DayPass reverts the Net by virtual credit card to be charged by your team, or by bank transfer.

    Net Due = Rate – (Rate Excl Vat x DayPass Commission %).

  • Invoices for each day pass sold is located and can be downloaded in your reservations tab.

DirectPass

DayPass offers Direct channel links and booking engines, the processes and flows are similar to the Platform service.

Reservations are marked as Direct, financial breakdown differ in amounts since fees are lower.

To learn more about DirectPass and set up please learn more on this page >.

Extranet.

Your Extranet lets you manage your Inventory, Rates, Account Settings and Reservation tabs.

Note DayPass team can manage the calendar and offers settings on your behalf.

To Close specific dates, Modify Rates or Inventory, simply email the Partner Team at partners[at]daypass-app.com

Access.

Calendar / Availability Management Tab.

• Modify Inventory, Rate on the go.
1. Pick a date > 2. Modify Inventory or Rate > 3. Update to validate.

• To Close a date or period
1. Pick a date or range > 2. Check “Closed” box > 3. Update > Shows as Red in Calendar.

*Changes should be reflected instantly.

Reservation Tab.

• Your dashboard for Reconciliation / Planning / Check-In Purposes

*Note you can export all reservations for a specific date or for a range of dates.

Reviews

• Monitor reviews, praise teammates, get alerts on improvement potential.

Support, Training or anything…

Please reach out to partners[at]daypass-app.com, Live Chat support within your Extranet or reply to any email received from DayPass.